Refund Policy
Transparent and fair refund terms for our valued customers
98% Success Rate
High service reliability
24 Hour Response
Quick support turnaround
3-5 Day Processing
Fast refund processing
24/7 Support
Always here to help
Refund Eligibility
We guarantee full functionality of our temporary rental services. Refunds will be issued under the following circumstances:
Service Delivery Failure
If the rented number/email is not provided within 5 minutes of successful payment
Verification Failure
If the service fails to receive SMS/email verification codes due to system errors
Duplicate Charges
In cases of accidental duplicate transactions for the same service
Service Interruption
If the rented service becomes unavailable during the paid rental period
Non-Refundable Circumstances
The following circumstances are not eligible for refunds:
Important Note
These conditions are standard across the industry and help maintain service quality for all users.
Refund Process
Submit Refund Request
Submit refund request via our support email within 1 hour of issue discovery
Include Required Information
- Transaction ID
- Screenshots demonstrating the failure
- Specific platform/website where verification was attempted
Support Team Review
Our support team will respond within 24 business hours
Refund Processing
Approved refunds will be processed within 3-5 business days
Important Note
Refunds will be issued to the original payment method only.
Service Limitations
While we maintain 98% service reliability, please note:
Platform Compatibility
We cannot guarantee compatibility with all third-party platforms
Service Blocking
Some services actively block temporary/disposable numbers and emails
Fixed Durations
Our lease durations are fixed 20-minute and cannot be paused or extended
Contact Information
Virtual Assistant
On the right side of the screen, you'll find a virtual assistant that can help answer your questions.
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